Stanley Black & Decker has brought a new USA-made 9-drawer 52″ mobile workbench tool cabinet to Lowes.
It’s said to be “designed, engineered and assembled in the USA,” with the not quite large enough sticker appearing to read “Made in USA, with global materials.” That typically means that’s it’s built here but with some components originating from outside the country.
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SBD could have given it Porter Cable branding, as they did few years ago, or maybe they could have given it a blue finish and Irwin branding. But Lenox? I find that to be surprising.
Not that this is a bad choice, it’s just not the obvious one.
This is one of the first steps I’ve seen SBD take to expand their now-owned Lenox tool brand. And hey – they managed to build the tool cabinets in the USA, too.
If there was any doubt that this was a SBD initiative, as opposed to maybe one that carried over from pre-SBD days, check out the Dewalt power tools staged in the photo.
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The Lenox mobile workbench features a magnetic power strip. It looked funny to me at first, but then I found myself appreciating how this allows the power strip to be repositioned. The power strip has 6 outlets, 2 USB charging ports, and a master on/off switch.
It also has a basic handle bolted to the outer part of the cabinet side.
The drawers look to have a Waterloo-made, or at least Waterloo-like drawer retention system. You might have seen this in Craftsman GripLatch products. Lenox calls this PosiLatch.
Each drawer is rated to 100 lbs, and there’s no word on whether the full-width drawer has a different load rating.
Update: The full-width drawer is rated to 150 lbs. Thanks, Jason!
The tool cabinet measures 52″ wide x 18″ deep x 37.5″ tall. Its casters measure 5″ x 2″, and support up to 1100 lbs.
There’s 1 full-width drawer, 4 medium-height drawers, and 4 deeper (large?) drawers
Its butcher block top (how thick?) is dual-sided, presumably meaning that you can flip it upside down once the first surface develops too much character. The absence of obvious screws, at least in the product photos, suggests that the butcher block top is secured from below.
Update: Maybe it doesn’t use screws or any retention mechanism, but if so, I would at least expect there to be fastener holes for that to be an option.
Or does “Dual-sided butcher block top creates spacious work surface” mean you can work from the front or rear of the table top?
All this adds up to a somewhat competitive package.
Price: $549
Buy Now(via Lowes)
Compare(Milwaukee Preview)
See Also: Husky 60″ Workbench with Sliding Pegboard Review
First Thoughts
Hmm. Will we see something very similar to this, but with a SBD Craftsman badge?
This new Lenox mobile workbench looks good, for a no-frills tool cabinet. It could have fit in more drawers, but at higher cost. And there are going to be a lot of users who are happy to see the deeper drawers.
The butcher block top is expected on something like this. The magnetic power strip? It’s probably cheaper than building it in, and also repositionable.
Made in the USA? Sounds good. That adds a lot to its appeal, if you ask me. We’ve seen some questionable build quality come from some USA makers, but hopefully Stanley Black & Decker kept a close eye on things.
This looks to be a good-sized box, although I would have liked to see it go beyond 18″ deep. That is probably helping to keep costs down quite a bit.
No drawer liners? Little things like this are nice touches, but contribute to higher costs. You can always get drawer liners elsewhere. Power strips too. But the drawer retention mechanism? That’s not something you can add in as easily.
While I like active drawer retention mechanisms, does that mean there’s no soft-close mechanism?
There are no end caps on the drawer pulls. That’s also typically reserved for higher-end products. You don’t notice things like this until the first, second, and then third time you get scratched on the edge of a handle pull.
Above, I said that this looks to be a somewhat competitive package. I say somewhat because there are not a lot of standout features. The sum of its parts gives you a good-looking tool storage solution, but none of its parts stand out as being new, innovative, or class-leading.
Part of me is happy to see this new offering, while the other part of me worries it’s a me-too box thrown together for the holiday season. It looks like you get a lot for your money, but some competing products offer more features, capabilities, storage potential, or a combination of these things.
Maybe they’ll take some money off for the holidays – that would sure make the Lenox tool cabinet more appealing.
Brent
This doesn’t look too bad. But I got a Husky 52″ with top chest at Home Depot for only $50 more last fall; that’s the regular price. The Husky doesn’t have the latching drawers or the wood top, but the construction quality and the fit/finish of the unit I received is quite solid for the price point and you get almost 2x the cubic volume of this Lenox unit.
Jason
I will agree its a little weird being sold under the Lenox brand. Sometimes you wonder what management is thinking. I don’t really think of tool storage when I hear Lenox mostly cutting and hand tools.
The yeti
I have 2 random not matching Waterloo chests and a small Stanley chest . I’d look at Lennox as I suspect it’s probably a Waterloo and red matches one of my boxes . I wish we had a harbor freight in Canada to order US GENERAL. Boxes. The prices I see on some of their adds make me jealous .
If I had someone else’s money to spend I’d be all snap on or Matco lol
Jeff
You have Princess Auto, that blows HF out of the water. They carry far more stuff and include much that we have to make a second stop at Tractor Supply to pick up. At HF you have to allow for a second trip to return or exchange the clunker you bought on the first trip.
Toolfreak
Even weirder when you consider they have Stanley and DeWalt branded tool chests already.
Maybe because a lot more Lenox stuff is made in the USA than any of their other consumer-tier brands?
Nathan
when they demo cut one of these up with a recip and lennox blade I hope they are smart enough to use a dewalt recip.
Otherwise I sort of like it if the cost comes down I might seriously consider one as I’ve filled my 32 inch and wouldn’t mind some more space. LIke the made in the USA part and I can do without some frills. Would matter most how the drawers operate with load.
I sort of like the mag power strip more than a built in – unless I was getting one of those big top units for power tools then I want the build in strip. For this I like the way it’s setup. I would however have easily expected to see it in grey or yellow instead of red with a lennox branding. (maybe white would have been a good choice)
z2w
Looks like a nice package. I’m curious the overall weight of the unit, or the gauge of sheet steel.
Marissa
All these tool cabinets are starting to look the same to me. Seems like it’s under the Lenox brand because they ran out of brand names to slap on there.
Stuart
How would you like it if Stanley Black & Decker associates replied similarly to posts about your brands’ products?
I have zero tolerance policy for this type of commenting.
Marissa
I apologize for my comment. I was trying to make a point as a tool user, and thought it would be ok to say this since the company I work for doesn’t make tool chests. I myself had been looking for a tool chest for my pole barn the last few months, and had been frustrated by what feels like a case of too many options. It was hard to navigate what felt like few feature differences (but great price differences) between all of them. Ultimately I settled on a Husky tool chest last week and so far am pleased with it. But yes, my comment was probably in poor taste, and for that I apologize.
PatrickD
Marissa, I appreciated your comment and I completely agree. It looks just like a very similar Kobalt which has the same tabs on the sides… making me think the construction of both is probably by the same company.
It’s not innovative or anywhere differentiating itself, other than the huge “Made in USA” sticker… which I think is probably a bit far from the truth.
Nate
I didn’t have a problem with it.
Stuart
I’m sorry, maybe I overreacted a little bit.
I used to be more gullible, and was duped a few times. Since then I’ve uncovering quite a bit of secretive competitor-bashing, and it might have given me a little bit of tunnel vision.
Comments like yours are so rare, I think this is the first time it’s happened (to my knowledge).
The yeti
Hey she wasn’t saying anything bad. Just That there is only so many ways to dress up a tin box . At least that’s what I thought . Personally I like the colors
Jeremy
Milwaukee sure has made a box that stands out and for the same price as well.(minus the made in usa-ish) stickers. Most boxes are in essence a rip off of each other and the fact the author is bent out of shape because the box looks average needs to get over it. It’s no different than a DW drum kit and a Pacific drum kit same company just watered down products. If you’d understand how companies work they don’t re invent the wheel they usually take the quickest approach to throw stuff to the market without having to change too many assembly steps. No tolerance for these types of comments, sheesh get out of here what are you getting reimbursed by them to get that offended by such a gentle comment. Hell your face is prolly blister red red after reading this I bet…
Stuart
I thought “How would you like it if Stanley Black & Decker associates replied similarly to posts about your brands’ products?” was clear enough, but maybe it could have been clearer.
I’m sorry for not spelling out the situation, but here goes:
It’s inappropriate for someone from one brand to comment about a competing brand unfavorably while omitting or masking their affiliations.
This is something that happens, and a zero tolerance policy is in place to protect readers from potentially being misled.
If you don’t see the problem with that, I simply don’t know what to tell you.
I couldn’t ignore it just because the comment came from someone I’ve worked with before at a brand I like. But I gave her the benefit of the doubt and didn’t “out” the brand as I usually do. Maybe that’s the source of confusion. I usually don’t respond, I just “out” offenders with bold red admin notes following the comments, for all to see.
Consider this:
What if I like Brand A a lot more than Brand B. Someone from Brand A leaves an unfavorable comment about a Brand B product. I have to respond just the same as if someone from Brand B does that about a Brand A product. That’s the only way to be fair.
This comment was maybe a little snarky and not very offending, depending on how you read it. At worst, it’s a 0.5 out of 10 on the inappropriate scale. But zero tolerance means I can’t pick and choose which ones to call out. Maybe someone from Brand A subtly criticizes a Brand B product. How and where is the line drawn? What happens when a few small comments embolden a brand associate to make some very strong criticisms against a competing brand or product?
In the 9 years that I’ve been running ToolGuyd, I learned a lot, from good experiences and bad. My responses to “insider” comments depends on the situations.
You think someone is “reimbursing” me to protect readers’ interests? Please explain.
Stuart
It’s toeing the line. I gave her the benefit of the doubt, or I would have added a bold red “we believe this person is associated with X-brand” notice under the comment.
Her brand does not make a product that directly competes with this one, but they compete in a number of other major product categories.
I have an anti-competitive-bashing policy. That means I have to call it out when I discover unmentioned brand affiliations.
Neutral, informational, or helpful comments are not called out. If a comment is in a grey area, it gets called out but without public naming.
mizzourob
Unless Marissa’s comment was edited, it seems straight to the point, SBD appears to be utilizing their brand portfolio to re-brand tool boxes. We saw this previously with Porter Cable too, though a completely different box setup.
Pete
I’d say from reading between the lines that stuart knows marrisa and that she works for another tool company. One of which as she states doesnt make tool boxes so that means she works for… not sure because it seems like everyone makes/brands a tool box these days as clearly shown in this lennox post.
fbmoose48
I don’t know Stuart, but it is moderation and comments like this that bring me back to ToolGuyd. I think he’s just looking out for the average (non-tool company affiliated reader) by policing posts like this.
Lynyrd
This is nearly identical to the previous Craftsman Premium Heavy Duty Tool Box range, which was produced in part by SPG International. Waterloo produced the Craftsman Professional/industrial line. Thanks for posting.
Lynyrd
I should add that many of the new Kobalt chests and cabinets are also made by SPG International as well.
JD
I wouldn’t worry what you said. People are to sensitive today. Good choice on husky I’ve had mine for 20+ years with no issues.
Brian
This looks like Waterloo, I don’t like the Lenox branding…does “Made in USA” place the Lenox boxes over the Dewalt boxes? It seems like it’s lacking in a few features and (appearance) of build qualityy in caparison to Dewalt.
Sometimes “Made in the USA” isn’t better. If you’re building to a pricepoint then you use more in labor and less in the materials. It looks like a cheap tool box, no liners, that after-thought of a handle and power strip add to that appearance. I think I’d rather the Milwaukee, (Newer) Husky or Dewalt boxes over this, those seem better finished over thrown together.
Pete
Forgive my ignorance but does lennox mainly sell cutting tools? I know their razor blades, recip blades, hole saws?
fred
Lenox was originally a brand name for tools from the American Saw and Manufacturing Company. In 1905 when they were founded, they produced hacksaw blades. Fast forward 98 years and they were bought out by Newell-Rubbermaid who sold them to SBD this year.
Shan
I have NO problem with Stuart’s response. In fact, I appreciate it. We, average readers of this site, have no insight into ” who is who” and an editor pointing that out is appropriate. Let’s be honest – company affiliation is often going to influence your public position on goods & services. Actual competition on a specific product isn’t necessary either.
It may be that an author has internal company information that a competing product WILL or may be coming out. We don’t have that knowledge, and people routinely act in self serving manner. As a corollary, don’t be so quick to question Stuart’s motives.
Some of you may have forgotten but I haven’t. This is a guy who’s given enormous time and resources for our benefit. Ten months ago you were all lining up (as I was) for Xmas tool giveaways that he was paying for out of his own pocket. That’s money he took from HIS family – to benefit strangers who take the time to read his site. He showed gratitude and loyalty. Sorry, but in this day and age, it’s a rarity to be so generous.
For transparency’s sake, I don’t know Stuart ( or any other contributor), am not employed by the tool industry, and have zero interest in any of this other than by way of applauding what appears to be integrity. (I didn’t win any free tools either, to which I say – Rats!).
While I apologize for being so lengthy in my post, there’s a final point. An important one in my mind. This ” is Stuart’s house”. It’s his site, his work ( in collaboration with others), and his efforts that make it all possible. Not long ago he pointed out that the site was not exactly a financial windfall yet, though it deserves to be. So, let’s afford him the right we all expect, to be King of his own castle. Why does he deserve less?
The yeti
Blame russia
Nathan
Way off topic but I will give both Stuart and Marissa some credit. Stuart for pointing out the corporate relation that might color the responses. And Marissa for apologizing if she (assumed) stepped over the line. So to that end I think she does make a point that I happen to mostly agree with but to be fair with a tool box there are really only so many ways to skin a cat. And they have to compete with each other so you might as well be similar. It’s not like a drill where it’s a matter of RPM or Torque load and run time are major differentiators.
Diamond Dave
Perhaps this is SBDs marketing ploy to “feel the market” concerning different brands they have recently acquired? I do agree that a blue Irwin colored tool box would have been cool looking and possibly something I may have considered. Red is traditional but one really needs to get out of the comfort zone if you want to market something unique IMO. I loved the Porter Cable Box and the Dewalt Yellow tool combo they came out with. Almost pulled the trigger on the Yellow Dewalt but they ran out locally at Home Depot before I made the decision.
Nathan
TO be fair I’d love color choice regardless of what name was on the box. my current boxes are black becasue I don’t want red. And I’m not paying for painting them, or for the custom Snap ON, or Matco, or ?? brand boxes.
So sure give me Irwin blue, Lennox Red, PC grey, . . . . on the same box. I’d be OK with that.
Diamond Dave
One of my Craftsman Roll-arounds is black. Damn near 6’ tall! I don’t know why I decided to go black instead of the Red at that time but I wouldn’t choose black for a tool chest again if I had the choice.
Jim Felt
Why not just out of curiosity? No black again because?
Joe
If insiders from other companies are trying to influence this article then that sucks and Stuart should just say “ hey that comment is from a company trying to influence you”.I’m glad he said something ……I get this at 12 noon everyday and I look forward to these articles to read on my break….they are unbiased and very informative. ..I appreciate the time he puts in…
Diplomatic Immunity
Ok Stuey lay it on me. They’ve made Dewalt tool cabinets, then a Porter Cable tool cabinet, and now a Lenox tool cabinet. Why did Stanley Black & Decker decide to brand this Lenox?
Stuart
Eenie meenie miney mo?
As a Craftsman test to see if this supplier can perform to their expectations , if it’s built by a 3rd party OEM, or to gauge response and production capabilities if they’re building them in-house?
There’s no press release or any official announcement.
I could ask, but I wouldn’t expect them to share the real answer.
Diplomatic Immunity
So what you’re saying is these could end up being rare and we should collect as many as possible because they may eventually go up in value? Gotcha. Lol.
On a serious note I would have preferred blue with Irwin. Red tool cabinets don’t really do it for me.
Stuart
Who knows.
I would have preferred blue too. For some reason, red is more “standard.”
Toolfreak
If SBD was smart, they’d have a blue box under the Irwin brand.
Although, I do think it’s a bit less expensive to get a box coated red than blue or similar non-standard colors.
fred
It is sometimes strange how manufacturers try to position or apply their stable of brand names.
When Newell-Rubbermaid acquired some of the assets of UK manufacturers Marples and Record (probably best known for chisels and planes respectively) they started applying the brand names to some tools that were quite far afield from their woodworking heritage. I was in the market for some 3 foot pipe wrenches and i saw a blue Record wrench being sold for about half the price of a Ridgid or Reed. They soon disappeared in favor of ones branded “Irwin” which also disappeared (at least at the supplier at which I saw them).
Toolfreak
Mostly it’s a matter of business “executives” without the ability to think along the same lines as their customers, and employees who just go along with whatever the higher ups say to do. Really, the execs don’t even care about the customers or the products. They’re a means to an end – money and profits. They’ll stick any brand name on anything and make it anywhere if it means money and profit.
Lee
Well with stanley black and decker who owns mac tools, hope they utilize the tool box manufacturing facilities mac has and built some bigger boxes.
Stuart
They also have Proto.
But from a cost perspective, it’s likely going to be cheaper to contract with a USA-based OEM, such as Waterloo or Edsal, or International (which is based in Canada) than to set up new production lines for consumer or low demand commercial/industrial boxes.
Making enough units for nationwide distribution via Lowes or similar is going to require a lot of units, and there’s going to be a multiplier effect.
Proto’s more economical tool storage units lack most of the frills of modern imported units. They’re spartan by comparison. And they cost more for less storage space.
While my understanding of manufacturing and retail is mainly observational, I believe there to be too many obstacles to SBD building these in-house. They had multiple opportunities to do so for their Dewalt tool storage products, and that one season’s Porter Cable units.
Perhaps they are kicking off new manufacturing facilities to support their newly acquired Craftsman brand. But I imagine that this would take quite some time to get going. And it would likely have to be separate from their Mac and Proto lines.
Toolfreak
>>You might have seen this in Craftsman Gearlatch products
The Craftsman variant is Griplatch, not Gearlatch. Maybe you were thinking of Gearwrench?
Overall I like the box/workbench, at least partly because of the ‘Posilatch’ feature, and the 100lb ball bearing slides Waterloo uses are smooth and sturdy.
Only thing is about the same druthers I have with every other tool chest, I want it in black and I want more shallow drawers. Being a Lenox-branded workbench-type chest though, I guess the deeper drawers make sense to store stuff like power tools and accessories.
Stuart
Thanks! Sorry, I have no idea what I was thinking at the time. I’m with you on wanting more shallow drawers. On the other hand, if there was 1 shallow drawer, say the top 2 half-width drawers, the bottom drawers would have to be bigger (I find that I don’t like very deep drawers very much), or the drawer could go up, along with the price.
Toolfreak
Yeah, I know the main reason there aren’t more chests with multiple shallow drawers is because of how much the slides affect the price.
For the top half-width drawers on chests like these from Waterloo, usually you can swap in two 2-inch drawers for one 4-inch drawer, which it looks like those are from the extra slots on the side of the drawer for another slide. Of course that’d probably add another 50 bucks to the price.
Like I said, I guess this drawer config is pretty good for what it is and the branding, not to mention the price. Part of me is just hoping that somehow, somewhere, there winds up being a Waterloo-made box with the latchng feature and almost all 2-inch drawers – even two full-width long ones on the top instead of a deep one. It’d probably cost over a grand, but it would probably be worth it for all that shallow storage.
Stuart
I know, I was just thinking aloud. =)
I don’t think I’ve ever seen a Waterloo-made like you describe. I think that it’s typically because they expect users to put their shallower tools into a top chest, and bulkier stuff into a cabinet or roll-away.
I have seen some shallow-drawered bottom cabinets in the past, but almost always they’re very tall – too tall for workbench height.
My older style Beta box comes close, with 2 medium-large (6″?) drawers on the bottom, a very shallow drawer at the top, and 4 3-inch drawers.
Jason
FYI – The article says that there is no mention of a weight limit for the full-width drawer, but there’s a sticker on the unit in the main photo that says “150lbs, full-width drawer”
Stuart
Thanks! I updated the post.
John Sullivan
Regarding the double-sided utility of the wood top, does it need to be secured with screws? Why not double-sided tape, or that mesh carpet underlayment that some of use to grip parts for sanding or routing? Or not secure it at all… I can’t imagine that many circumstances where it would matter that the top is going to slide around the cabinet lip? And even then, the top’s slip between the cabinet lip edges would probably be less than the wobble from the caster wheels.
Or maybe I don’t use these work-surface tool chests in the same way everybody else does? Seriously, others: enlighten me!
Stuart
Maybe it doesn’t use screws, but if so, I would at least expect there to be fastener holes for that to be an option.
Toolfreak
All the butcher block and metal covered tops I’ve seen for Waterloo-made chests have just been secured by gravity and the raised edges since it sits down in there like a top chest would.
Waterloo does have holes in the top surface of the bottom chests though, for bolting top chests to the bottom chests so they don’t accidentally seperate. I’d guess that you could pretty easily remove the top drawer/drawers for access and either use screws/washers to secure the wood top, or use some kind of threaded insert and bolts. Screws would probably be the way to go if you ever planned on flipping the top over.
Benjamen
In store displays I’ve seen wood tops have been warped where there is a significant gap between the wood and the top of the cabinet. I wouldn’t buy a cabinet where the wood wasn’t bolted down.
ToolOfTheTrade
I too agree with Marissa. It seems that sbd is trying to brand tools with the wrong brand name. Does anyone recall Lenox ever making a tool cabinet? In my years of experience I only ever recall them making cutting tools and blades & drill bits. So why does sbd have a brand that has never been associated with tool cabinetry, begin producing them. It seems like a nice cabinet, but how do they expect it to contend with well-known brands of the same price point. I’m not sure if this is the right direction for a brand who is well-known for making things that cut. You go from making a $30 saw blade (which you’re known for) to a $600 tool cabinet (which you’ve never made). There’s no gradual build up? It seems like a very desperate attempt to make something with the Lenox brand name because they don’t know how to market the brand now that they own & are trying to implement the same things that are wrong with their other brands. If sbd starts that “global materials” crap with Lenox, it’s over. These mf’s just don’t get it, do they?
firefly
I think SBD is testing the water with a no frill cabinet with the Made in USA tag. Currently I think that the newer Husky and Milwaukee cabinet will give you the best bang for your buck as far as entry level cabinet go. I have seen some other suggest US General toolbox that HF sell. Those are nice as well but I just prefer the newer Husky and Milwaukee cabinets overall look and feel. I personally owned two of the Milwaukee cabinets and I have been very happy with them. I wasn’t (still not is) a fan of the red color at first but it’s slowing growing on me. At the very least I find the coloring acceptable since the textured paint took away a lot of the flashy which I hate.
I wonder if there is a market for such entry level made in USA stuff like this one. After all it’s a fairly significant investment for most people enough that I think most will overlook the Made in USA label. Now if money was no object or I have a real need to step up to something like a lista then certainly I would look for the made in the USA label. For the value shoppers that this entry level of cabinet are targeting, I really don’t know if people will care about the made in USA label.
In short in the entry level market I think the completion is in the value where in higher tier segment other attribute such as feature, origin, customer services… get factored in.
firefly
I don’t think it’s a bad move by SBD though, after all they have so many brands and so many product line that already competing on different level. What’s wrong with testing the water with a no frills, made in USA, entry level cabinet by Lenox.
Toolfreak
My local Lowe’s had two of these on the floor today, and I had a chance to check them out. Have to say, as much as I like Waterloo-made boxes and like the Griplatch/PosiLatch design, the first thing I did was pull open the wide top drawer and…the latch handle bumps up into the body of the box before the handle is up enough to pull the drawer open. This was evident by the numerous wear marks left on the drawer handle and the box as obviously lots of other customers had been pulling open the drawer as well. The half-width lower drawers were a little better but still revealed a flaw in the PosiLatch design – when these larger drawer handles are used (the older ones were smaller), they are big enough to be pulled up into the part of the box body above the drawer. Wierd thing is, I’ve tried out a LOT of the Craftsman-branded Waterloo boxes with these larger latch-style handles and they’ve never rubbed like these did. I don’t know if the measurements were changed or the handles are thinner/weaker metal or what, but this definitely isn’t acceptable. This made me appreciate my older Griplatch box with the smaller handles.
The slides seemed okay. I didn’t put anything in the drawers to test how they felt loaded with some weight.
Other than the handle issue, the construction seemed good. The wood surface was level and there were no gaps on any corner. The red color looked good and was typical premium-level powdercoat. Casters were big and it was easy to move the box around some, but it was unloaded.
So, overall a nice looking box, but I think there are going to be a lot of unhappy buyers if the handle rubbing turns out to be a common issue on these, especially on that big and wide top drawer, which will likely get used a lot.
Terrence W Walsh
Currently on sale, $100 off. Part of the Black Friday event so this may not last long.
Terrence W Walsh
Also, it seems to be available only through select stores. In Massachusetts just 1 store had in of the 7 I checked. In Virginia, 1 of 2 had it.
John R. Krepelka
Yesterday I bought a Lennox 9 drawer tool cabinet with a wooden top at the Somerset, PA store. The one they had in a box was damaged, so they sold me the store display. When I got home I discovered that there were no keys with the unit. The lock number is “8205”….Is there any way that they can come up with the keys, or else replace the cabinet??? The cabinet is useless unless I can lock it.
Thank You
Stuart
The first I’d do is look for a sticker with a phone number to call for parts.
Josh F
Hey John,
Please call 1-800-833-4405 for support. All you need is the key number to get a replacement.
Bob
I purchased a Lenox Tool Box and when I got it home the locking mechanism wouldn’t unlock the tool chest. It felt like there was nothing connected to it. I contacted Lowes and they arranged to replace it. The second one worked. One of the selling points I liked was that according to the Lowes site the chest has a 10 year limited warranty but, when I went to the Lenox site expecting to be able to download the warranty and hopefully register it online, Lenox has no listing for the tool chest. I am wondering if anyone has figured out how to find the warranty or register it?
CJQ
No that’s not what the USA- Int parts means.
That generally means it’s been completely manufactured outside the US, then they ship it in a few pieces for minimum space requirements, and the remaining assembly is done on US soil. It’s a tricky way to fool the consumers it matters to. Problem is, we’ve fallen behind. And Made in the US is not necessarily a good thing.
Stuart
Different companies do different things.
I *have* seen some companies slap a few accessories onto imported products and claim USA production, but others do exactly as I described and integrate some imported components into assemblies alongside USA-made components.