An older model Ryobi cordless drill has just been recalled. Sold at Home Depot from January 2001 to July 2003, drill model HP 1802M is being recalled due to a flawed switch that can potantially overheat causing a fire and burn hazard.
If you have a drill that looks like the one shown above with model number HP 1802M indicated on the label, contact Ryobi customer service for a free replacement drill.
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For additional information, contact Ryobi Customer Service at (800) 597-9624.
uthscsaedu
thanks for the notice. I need to go check mine. Mine is much newer but I will double check anyway
Andrew
Wow. I am pretty sure I have this drill. Thank you.
Stuart
Andrew, I’m eager to see what they send you as a replacement. It will probably be their current 18V NiCad model, but I’ll cross my fingers that you get their Li-ion edition. I imagine that the battery form factor changed in 7-10 years, so hopefully you get a new kit instead of just a bare-tool drill. I assume that by now your batteries are near-dead anyway.
Kevin
the HP 1802M has always looked like a cheap version of the Ryobi p200 to me. Home Depot always seemed to offer these in kits on special over the years and I always passed due to the cheap looking black chuck, I guess the internals are a little different as well.
My 7 year old Ryobi batts can’t power a tool anymore but they still are good enough for the flashlight and radio.
Andrew
I was mistaken I have the SA1802.
fred
Battery life – whether you use the tool or not is the Achille’s heel of cordless tools – that may say something about the buy versus lease decision-making process if EV’s start to make it big in the auto market -it also says that the typical DIY’er may not want to buy a whole stable of cordless tools on the off chance that he or she will get their money’s worth over an extended period of time. I have 40+ year “locomotive” PC belt sanders still going strong – don’t think I’ll be able to say that about any of our current crop of cordless tools – just have to get value out of them over a shorter anticipated lifespan
Eric
Thanks for the heads up. I have this drill and will be calling for a replacement. I hope I get the Li-ion kit like you mentioned, but I won’t hold my breath.
Stuart
Glad to help!
Rob
Just so you know, the recall is still alive and kickin. Thanks to this article, I’ve got a replacement (P204) coming. Too bad though, my HP1802M is working fine but my SA1802 smells like it’s burning up. Just me luck. : )
Richard Miller
My SA 1802 did the same 3yrs ago. I put it in the drawer to replace the brushes. Ran across it a week ago along with the recall when I researched to get brushes for it. No brushes available hope Ryobi acknowledges that there is a problem with all the 1802 models. I will be calling tomorrow.
Stuart
That’s good to hear, that your replacement is on the way, not the part about the other tool smelling like it’s burning.
Rob
Still going. Shipped mine back last week and just received my replacement!
Still Going
Just thought I would let everyone know that they are still replacing the drills
shop
I just saw the recall notice and called them up. They would replace my hp1802m for a new p204. However, the p204 does not have the rear bubble level which I use a lot. I also thought that the hp1802m has a max torque of 400 in-lbs and the p204 and all the new ones are 330 in-lbs max. I told them that I would keep my trusty old hp1802m.
Bob Rogers
I called on 06-27-2016 for the recall and was told to box up the drill and FedX would pick it up on 07-07-2016
Here it is 07-14-2016 and it has not been pick uped yet
I have called to ask why, not really given a answer as why and when it will be picked up. Will I ever see this drill again?
E- 000061746
If it’s not going to be picked up please let me know
Mary baker
Is this recall still active or is my drill just out of luck??? Thanks
Ralph D
I just found pout about this when I went on Home Depot website to see about upgrading to a Li-Ion battery. Called Home Depot, and they said to call Ryobi 1st. I’ll call them tomorrow at 1-800-525-2579
Jayme
I thought my drill SA1802 was under recall and was told the recall will not expire and they are shipping the p204 replacement… but it’s the HP, not the SA, that is recalled thus no new drill for me.
Justin
I just submitted a ticket on Ryobi’s website for my HP1802M. Didn’t find out about the recall until today after speaking with a Home Depot pro staff member to make sure the newer model batteries would work on the older blue ryobi drills. He told me to contact Ryobi. I never registered my drill nor do I have my receipt from when I purchased it in 2003… waiting to see how Ryobi responds.
Justin
Update: Once you call the recall hotline they ask for mailing address, serial no., phone etc. Dont need receipt. Mines being picked up by Fedex next week. Cheers!
Ashley
Thank you so much for the notice! I’ve had my drill for quite some time now boxed up because it stopped working a few years ago. I was organizing my tools and came across it again and decided I would throw it away to save space. So I decided to look on the internet to see if there was a simple fix that I could do to fix it before I actually threw it away. That’s when I came across this your post. I then called the manufacturer and they told me FedEx would be at my house to pick it up and they would send me a new one once they receive it. One week later FedEx came, which was today, and picked it up, so my hopes are high and I can’t wait to get my new drill. Thank you again.
Jen
Did you get a replacement? Was it the same drill?
Volodymyr
У меня Ryobi НР 1802M, Serial NO. 240821.W hen working, the tool smells as if it is burning.Whether it can be replaced?
Stuart
It was recalled 10 years ago, you should stop using it.
The link was defunct. I found a new link and also added the phone number listed for Ryobi recall contacts. Ryobi customer service can also be reached at 1.800.525.2579
Ed
Adding a data point to share with others; a few things worth noting:
– This still works in 2021!
– The replacement was one of the newer green-colored models, # P215VN.
– I had to call a different Ryobi support phone number, found on the US Consumer Product Safety Commission’s webpage specifically for the HP1802M recall (I just Googled “HP1802M recall” to find it).
– The process isn’t fast. I requested the replacement on Monday, August 2nd, but the earliest FedEx pickup date offered wasn’t until August 12th. Ryobi noted that they had received the old drill on Friday, August 20th and sent a shipping request to FedEx the following Monday, but the package was not picked up until Thursday, August 26th. The package was sent via “ground” service, taking three days for the shipper’s regional hub to receive it, after which it was held another 4 days before being sent on the last leg to my home, arriving September 3rd. So from the time I called Ryobi until the time I had a replacement in hand took 33 days. It’s not a big deal, but I had expected something more like 2 or 3 weeks.
– Ask Ryobi for the “call tag” number for the old drill if you want to track it. It seemed weird that Ryobi didn’t provide a mailing label for the return; they just told me to leave the drill at my front door in an unmarked box for FedEx to pick up. Luckily I was home to know that FedEx…and not some “porch pirate”…picked up the box, but I still had no way to know if/when Ryobi received the package.
I found out later that the service to initiate a pickup–after which the driver puts a label with the tracking number on the box–is called a “FedEx Ground Call Tag request”. The driver won’t leave any receipt to confirm the pickup or track the item *unless* the package isn’t there on the scheduled pickup date; they only leave a door tag…with a trackable number…if the package isn’t there when they arrive, and they have to return the next day to attempt another pickup. Since Ryobi initiates the request and doesn’t have to provide the customer with a shipping label, they only sure way to track the package is to ask Ryobi for the call tag number.